Shipping policy
Shipping Policy
At Rafima Coffee Roasters, we ensure fast and secure delivery of your orders in partnership with Bosta.
1. Delivery Time
- Cairo & Giza: 2 to 5 business days
- Other governorates: 3 to 7 business days
- No deliveries on Fridays or official holidays
2. Shipping Partner
All deliveries are handled by Bosta, and only the necessary shipping details are shared with them.
3. Shipment Tracking
Once your order is confirmed, a tracking link will be sent via email or SMS.
4. Shipping Fees
Shipping costs are automatically calculated based on delivery address and weight and shown before checkout.
We currently do not offer free shipping.
5. Undelivered Orders
If the delivery fails, the shipment will be returned. A re-shipping fee may be charged for future attempts.
info@apexos.com
+2 01006664000